Responsible Gaming
Gaming Should Be Entertainment
At 10dd.org, we believe that online gaming and casino entertainment should be enjoyable and fun. It's important to understand that gambling should never be viewed as a way to earn money or solve financial problems. Royal Reels and all casino games are games of chance with a house edge – always play within your means and only with money you can afford to lose.
Age Verification
We are committed to responsible gaming practices. You must be 18 years of age or older (or the legal gambling age in your jurisdiction in New Zealand) to access and use our services. By using 10dd.org, you confirm that you meet this requirement. If you are under the legal age, please do not register or play.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to try to win money back
- Hiding gambling activity or lying about the amount spent
- Feeling anxious, irritable, or restless when trying to stop or cut down
- Using gambling to escape from problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting family, friends, work, or other responsibilities due to gambling
- Failed attempts to stop or control gambling behaviour
- Gambling with increasingly larger amounts to achieve the desired excitement
- Relationships or employment suffering because of gambling
If you experience any of these signs, it's important to seek help immediately.
Self-Help Tools & Player Protections
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a specified period
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to control your playing time
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gaming
To access these tools, please visit your account settings or contact our customer support team.
Get Help – Support Organizations in New Zealand & Beyond
If you're struggling with gambling, professional help is available. The following organisations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF)
Free telephone support and counselling services
www.problemgambling.nz - Gambling Helpline
Free phone counselling service: 0800 654 655
Available 24/7, 7 days a week
International Support (if you're accessing from these regions)
- United Kingdom: GamCare.org.uk and GamStop.co.uk
- Australia: Gambling Help Online
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out – thousands of people successfully recover from problem gambling with proper support.
Don't wait. Contact one of the support organisations above or call the Gambling Helpline on 0800 654 655 today.
If you have questions about responsible gaming features on 10dd.org, please contact our customer support team or visit your account settings to access the self-help tools available to you.